Email discovery@richmond.edu with details about what's happening. Please include:
- Which database are you trying to access?
- How are you trying to access it? Are you using OneSearch or the library's A-Z list or Google?
- Are you on or off-campus?
- If you're off-campus, are you using the VPN?
- Are you getting any error messages? If so, what are they? Include a screenshot, if possible.
- Are you using a Mac or PC?
- What browser are you using - Chrome, Firefox, Safari, Edge, etc.?